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Your parcel will be delivered by TNT Express, Australia Post or our chosen courier, whichever is deemed to be the most efficient method for your delivery region and parcel size.

When placing your order, please ensure that you enter the correct delivery address. Parcels returned to us as undeliverable will most likley incur a re-delivery fee which will be the actual amount of our costs of delivering your goods to you, not our standard delivery charge. Freight charges paid for the original despatch are not refundable.

Upon delivery you may need to sign for your goods. If a signature cannot be obtained at the time of delivery, a card will be left giving instructions about how to collect the parcel or arrange another delivery time. See above information about re-delivery charges.

What is the delivery charge?

By adding products to the shopping cart you will be able to get shipping quotes to your nominated address.

Keeping you informed

We will notify you when your order has been despatched. Please check your account details to ensure we have the correct information.  If you have not received your order within the standard delivery times, we can track and trace your order if requested.